The practice manager’s field guide
Medical virtual assistant companies: choose with confidence.
A practical review of providers serving US practices — and the questions to ask about people, patient data, commitments and continuity before you hire.
Commercial comparison. MedicalVirtual receives featured placement. This is not an independent test. How we compare & disclosures.
Know the unit
Hourly ≠ packageChoose your hours below. We keep minimums and full-time conditions in the calculation.
MedicalVirtual: $8–$12/hour15 hrs/week minimum
Before you shortlist
Seven questions. Fewer surprises.
A supplier should be able to explain the person, the working arrangement and the written terms.
- Who will do the work?
- Where will they work?
- Which hours are committed?
- How is patient-data access controlled?
- What is the full price and minimum?
- What happens if the match fails?
- How does the engagement end?
MedicalVirtual
Flexible, bilingual clinic support
Details, strengths & limitations
A talent-placement service matching US practices with Latin American assistants. English–Spanish options and agreed clinic-hour schedules make it relevant for patient-facing work as well as back-office queues.
What stands out
Part-time entry point and a published hourly range across roles.
Where MedicalVirtual is the wrong choice
You need physical office help or pooled 24/7 coverage from a single part-time seat.
The agreed hourly rate is multiplied by scheduled hours. No separate recruitment or placement fee is listed for staffing.
Provider source · Checked 8 November 2026 · How we compare
Hello Rache
A flat hourly healthcare VA rate
Details, strengths & limitations
A healthcare-focused assistant service covering medical, dental, optometry and veterinary workflows. Its public service catalogue includes front-desk support and live documentation.
What stands out
One public hourly rate, weekly billing and no setup fee.
Where Hello Rache is the wrong choice
You require a Latin America-only talent pool or in-person clinical work.
The pricing page lists $9.50/hour, weekly billing and cancellation without a long-term commitment. Confirm the available schedule before comparing totals.
Provider source · Checked 8 November 2026 · How we compare
MEDVA
Full-time roles with security options
Details, strengths & limitations
A healthcare staffing provider with receptionist, billing, documentation and remote monitoring roles. Its pricing distinguishes role type and security tier, including secure-facility options.
What stands out
Role-specific pricing and a choice of device or secure-facility arrangements.
Where MEDVA is the wrong choice
You only need a small part-time block; the current pricing page describes full-time placements.
The August 2026 pricing update describes a flat monthly rate and biweekly invoices, up to 85 hours biweekly. A consultation is needed for an actual price.
Provider source · Checked 8 November 2026 · How we compare
My Mountain Mover
Full-time staffing with support
Details, strengths & limitations
A managed healthcare staffing service with core, specialised and expert tiers. The package model combines the assistant with onboarding and ongoing support.
What stands out
Separate core and specialist packages with onboarding and IT support.
Where My Mountain Mover is the wrong choice
Your workload only justifies a few hours a week; the published model is full-time.
Core roles are $947.50 biweekly; specialised roles are $1,097.50; expert roles start at $1,197.50. Billing and scribing use the specialised tier. Do not treat two weeks as one month.
Provider source · Checked 8 November 2026 · How we compare
Staffingly
A larger recurring weekly workload
Details, strengths & limitations
An outsourcing provider offering virtual medical assistants alongside insurance, authorisation and revenue-cycle services. The published VA offer is a weekly package.
What stands out
A published weekly plan with lower per-seat pricing at larger team sizes.
Where Staffingly is the wrong choice
You expect a 15-hour requirement to be prorated automatically; the published offer covers 45 hours.
The VA page lists $399/week for one assistant covering 45 hours. It lists $349 each at five or more and $299 each at ten or more. Specialist service scope needs confirmation.
Provider source · Checked 8 November 2026 · How we compare
HelpSquad Health
Managed voice and back-office staffing
Details, strengths & limitations
A managed healthcare staffing option covering digital back-office queues and patient-facing phone work. Its public rate bands depend on the type of work and hours.
What stands out
Separates digital-only and patient-facing voice rates.
Where HelpSquad Health is the wrong choice
You want the advertised full-time band applied to part-time hours; those schedules are individually quoted.
Full-time digital work is $8–$10/hour; patient-facing voice work is $10–$13/hour. Part-time and managed teams receive individual quotes. No setup or implementation fee is listed.
Provider source · Checked 8 November 2026 · How we compare
Virtual Nurse Rx
Solo practices and managed teams
Details, strengths & limitations
A practice-operations provider with solo-practice support and managed clinical teams. The solo plan lists scheduling, intake, eligibility checks and documentation support.
What stands out
A small monthly-hours entry point and a separate managed-team option.
Where Virtual Nurse Rx is the wrong choice
You want to compare a firm public hourly price without a consultation.
Solo support starts at 40 hours per month, with pricing discussed during consultation. Confirm which backup and oversight features belong to the chosen plan.
Provider source · Checked 8 November 2026 · How we compare
Phoenix Virtual Solutions
Specialised healthcare administration
Details, strengths & limitations
A healthcare staffing specialist with front-office, back-office and coordination roles. Its service catalogue includes home-health support and specialised billing tasks.
What stands out
A detailed role catalogue including claims, payment posting and coding.
Where Phoenix Virtual Solutions is the wrong choice
You need a guaranteed all-in rate before scoping the assignment; the published figure is a starting price.
Its published hiring guide states that customised pricing starts at $10/hour. A starting price is not a maximum or a role-specific quote.
Provider source · Checked 8 November 2026 · How we compare
No providers match these filters. Clear a filter to broaden your shortlist.
What is behind the comparison?
Published facts, visible limits and source links. Read what we check — and what we have not independently tested.
Make an informed shortlist
A good shortlist starts with good questions.
Ask who performs the work, where they work, which hours are covered, how access is controlled, what the full commitment costs, how replacements work and how the engagement ends.
Seven questions to ask a medical VA company
Turn sales claims into checkable answers.
GUIDE 02Agency, marketplace or direct hire?
Decide which responsibilities you want to retain.
GUIDE 03Reviewing patient-data safeguards
Ask for evidence beyond a badge.
GUIDE 04US-based company or US-hours coverage?
These claims answer different questions.
GUIDE 05A medical VA contract review checklist
Check how the relationship begins and ends.
GUIDE 06Medical VA procurement red flags
Notice claims you cannot verify.
Your questions, answered
What does a medical virtual assistant do?
A human remote assistant can support calls, scheduling, intake, records, documentation or billing administration. The actual tasks depend on the role, candidate, permissions and supervision agreed with your practice.
How much does MedicalVirtual cost?
MedicalVirtual publishes $8–$12/hour with a 15 hrs/week minimum. The staffing price is hourly; the final agreement confirms the candidate, schedule and scope.
Is a trained assistant automatically HIPAA compliant?
Training alone does not establish compliance for an engagement. Review the applicable agreements, access controls, approved systems and operating procedures with your practice’s responsible team.
Can I compare hourly and package plans directly?
Only after allowing for minimum commitments and billing periods. A fixed package is not automatically prorated, and two weeks is not a calendar month.
Is a shared answering service the same as a dedicated assistant?
No. Shared answering usually provides a pool of receptionists handling calls under a service plan. A dedicated assistant works agreed hours on your practice’s assigned tasks.
How are providers ordered?
MedicalVirtual receives featured placement. The remaining default order is an editorial shortlist, not a numerical quality ranking. You can sort by published hourly entry rate, name or range of listed roles.
How does this website make money?
This is a commercial comparison publication with a commercial interest in MedicalVirtual. Its first position is featured placement. Outbound commercial links are marked sponsored; no user reviews or independent testing results are invented.
What should I confirm before hiring?
Confirm the candidate or service, hours, actual quote, minimum term, access arrangements, training, replacement process and the tasks that remain with your team.